Electricity retail business

A. It will take about 4 days to 2 weeks. We will handle the procedures. The switching period will be about 4 days if smart meter installation has already been completed, and about 2 weeks if replacement work is required. We will handle the procedures.

A. Yes, if each household has an individual contract. In apartment buildings, if each household has a contract with an electric power company, it is also possible to purchase electricity. If your apartment uses a single electricity provider, please check with the management association.

A. There will be no power outage due to a lack of supply. In the unlikely event that we are unable to procure the necessary electricity, the general electricity transmission and distribution company in your area will supply the shortfall, so there will be no power outage.

A. You will need to switch your contract to another retail electricity provider. Electricity will be supplied by the general electricity transmission and distribution company in your area, so your electricity supply will not be suddenly cut off, but the rate reductions you received with our plan will be lost.

A. There is a cancellation fee for some pricing options. Currently, there is no cancellation fee unless you are applying for a long-term discount contract.

A. No, it will continue as before. Electricity will be transmitted via existing transmission and distribution lines managed and operated by the electricity transmission and distribution company, so no new lines will be laid to your home. There will also be no additional costs.

A. The quality of electricity will be exactly the same as before. The transmission and distribution lines will not change, so the quality of the electricity itself will not change. Naturally, the risk of power outages will also remain the same.

A. Please contact your local power transmission and distribution company. For inquiries regarding power outages, please contact your local power transmission and distribution company (such as Kansai Electric Power Company).

A. Please contact the general electricity transmission and distribution company in your area. The electricity transmission and distribution equipment is under the jurisdiction of the electricity transmission and distribution company in your area. We can also apply to the electricity transmission and distribution company, so please contact us.